Returns, Cancellation, & Privacy Policy

Thank you for choosing Alpha Koncepts for your firearm training needs.  It is important that you understand our Returns and Cancellation policy before you commit to a training class.  We understand that life happens, and you might find the need to reschedule your training class.  If you ever find yourself in this position, this is how it works.

 

Cancellations and Returns for Public Classes.

Public classes are classes listed on the public calendar and enrollment is open to the general public. Public classes are instructed by Alpha Koncepts staff instructors.

  1. Full payment is required at registration for Public classes. “Full Payment” may exclude such items as range fees, or ammunition, etc… Please see the class listing for any exclusions.
  2. For public classes, if you cancel prior to 48 hours, your class fee may be credited to a future class minus a 50% processing and administration fee.  Or you may be given the option to apply your training fee to a future class minus a 25% processing and administration fee.
  3. If Alpha Koncepts finds the need to cancel a class for any reason, the student(s) will have the option of applying training fees to future classes or request a full refund.
  4. Any cancellation must be made at least 48 hours before the event to be eligible for any sort of refund (if applicable).
  5. If you need to cancel, You must contact us in writing. Please use the contact form located at http://www.alphakoncepts.com/contact-us/ If you do not receive a reply within 24 hours, please call 847-612-3952 to be sure your message didn’t get lost in cyberspace.
  6. Students who are no-call no-show shall receive no refund what so ever.

 

Cancellations and Returns for Private/Group Classes.

Private (aka Group) classes are defined as classes that you contract specifically with Alpha Koncepts for a private group setting. Also included in this description of private classes are public classes where your group negotiates a discounted rate for multiple guests. Private classes are instructed by Alpha Koncepts staff instructors.

  1. For Private classes, typically 50% down payment is required at registration, please consult your contract for more details.
  2. If Alpha Koncepts finds the need to cancel a class for any reason, the group will have the option of applying training fees to future classes or request a full refund.
  3. The down payment shall not be refunded for private classes. This is because of the upfront investment required to set up a class and in most cases, these fees we incur are not refundable to us. If the fees incurred exceed the down payment amount the group shall be responsible to reimburse Alpha Koncepts for these fees as well.
  4. If you need to cancel, You must contact us in writing. Please use the contact form located at http://www.alphakoncepts.com/contact-us/ If you do not receive a reply within 24 hours, please call 847-612-3952 to be sure your message didn’t get lost in cyberspace.
  5. Students who are no-call no-show shall receive no refund what so ever.

 

Cancellations and Returns for Special Guest Classes.

Special Guest classes are classes which may be public or private.  Special Guest classes are not instructed by Alpha Koncepts staff instructors and are instead instructed by special guest instructors.

  1. When taking a training class hosted by Alpha Koncepts, but instructed by an invited guest instructor, there shall be no refunds for any reason at any time. However, you may transfer your enrollment to another qualified person.
  2. Transfers of enrollment must take place at least 48 hours prior, and in writing. Use the contact form located at http://www.alphakoncepts.com/contact-us/ If you do not receive a reply within 24 hours, please call 847-612-3952 to be sure your message didn’t get lost in cyberspace.

Privacy Policy.

Alpha Koncepts will not share your personal information except as necessary to fulfill a class requirement. For example, some ranges require each student to complete a waiver. Also, training organizations such as the NRA or USCCA require a class roster for their records.

Alpha Koncepts Firearm Training
7200 W Dobson St.
Niles, IL 60714
847-612-3952

Firearm Training

Please be aware that Alpha Koncepts may utilize 3rd party software that may use cookie technology.

 

By signing up for a class of any kind or by submitting any personal information through any means, you agree and consent to the above Returns, Cancellation, & Privacy Policy.

 

Feel free to contact us with any questions or comments.